Whether you have questions about cleaning the stair chair, assembling the “HAJO” crib and travel cot, or using our “FELIX” learning tower, we’re always here to provide you with the best possible assistance. If you can’t find what you’re looking for in our FAQ, we’d love to hear from you!
To ensure you can enjoy our products for as long as possible, it’s best to simply clean your tiSsi furniture with a damp cloth. However, please do not use a microfiber cloth!
If the stains are a bit tougher, feel free to use a mild detergent.
All cushions are water-repellent—not waterproof. Of course, they are perfectly capable of withstanding everyday wear and tear from eating and drinking. In the event of major stains, the covers (without the filling) can be easily washed in the washing machine at 30 degrees.
If the learning tower wobbles after assembly, it’s usually just a minor issue. Please remove the anti-tip device (Part 6) and reinstall it immediately.
Next, please loosen all screws by 2 turns. Once all screws are loose, please apply pressure to both side panels from above while a second person tightens all the screws back in place.
You have now adjusted the study tower to suit your room conditions and floor surface. The study tower should no longer wobble.
If the hinge mechanism bulges outward at the marked spot, the door is installed upside down.
Please remove the marked strip, rotate it 180 degrees, and reinstall it.
The hinge mechanism should then work properly.
Our high chair grows with your child! By purchasing the newborn insert, you can use the chair right from birth.
Thanks to simple adjustments that you can make yourself, the chair can be used well into adulthood (up to 85 kg).
Wood is a natural product. As a result, individual items may vary slightly in color.
All of our furniture is marked with a unique silver serial number label, which you should provide if you have any questions or wish to file a complaint.
On a high chair, for example, this is located on the base. If you can’t find your specific label, please feel free to contact us directly.
Our maximum recommended weights are as follows:
Playpen up to 25 kg Activity center up to 250 kg Crib 25 kg Co-sleeper 20 kg High chair 85 kg
We offer two different models:
Our “MAXI” model is suitable for standard beds and box-spring beds with a sleeping surface height of 56–73 cm.
Our “Sophie” model can be used for beds with a sleeping surface height of 39–61 cm.
We’re so glad to hear that! With our blog, we want to support new and experienced parents, grandparents, and anyone who loves kids… in their everyday lives, and we’d be thrilled if you’d like to contribute.
Please feel free to contact info@tissi.de
We’re always open to praise—but of course, we welcome criticism as well. That’s the only way we can keep getting better! ?
Feel free to contact us directly at info@tissi.de
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